top of page

Our booking conditions

Booking Terms.

For total flexibility bookings are taken on any start day for any length of stay from 2 nights, this enables you to book exactly what you require.

 

To allow time for thorough cleaning, please arrive after 3:00pm and depart before 10:00am.

 

Cottage must be left in a clean and tidy condition. Any additional cleaning will be billed.

 

Visitors agree to pay for any damage that occurs as a result of carelessness or accident the cottage.

 

Breakages or damage occurring during your visit must be reported to us upon your departure, or before if possible

 

Candles must not be used even if the power fails (for insurance purposes) There are torches in the bedside drawers and electric cupboard behind the front door.

For the comfort of all our visitors within The Cottage there is no smoking or vaping and pets are not allowed.

 

We are not insured for the charging of electric cars through our domestic plugs, there are chargers located in the car parks in Helmsley, Kirkbymoorside and Pickering. 

 

We reserve the right to enter the cottage at reasonable times to carry out any necessary repairs. (We will notify you well in advance and they will be kept to a minimum)

 

The holiday price does not include Cancellation Insurance and if you wish, you should take out your own.

 

Balance is due 6 weeks before holiday starts. Late bookings within 6 weeks of start must be paid for in full at the time of booking. For very late bookings (within 2 weeks of start), only full payment in cash (not cheques) on arrival will be accepted. Faster payments via bank transfer are also accepted for last minute bookings.

 

If you have to cancel, we will re-advertise your week/s and if the week/s are successfully re-let we will return your balance excluding your non-returnable £50 deposit.

To comply with GDPR we never pass your details to anyone, we store your details safely and dispose of them after the time stated in the law.

We may from time to time contact you with special offers relevant to your stay.

 

Rental includes

 

All bed linen and towels 

All electricity, oil central heating and hot water. 

A laid fire and the first basket of logs

A welcome pack comprising of a bottle of wine, a bunch of fresh flowers, provisions for tea/coffee, biscuits with fresh milk and a small bar of soap in the bathroom.

Use of the private garden, garden furniture and BBQ. 

 

To book

 

1.Check our website via the book now button, all available dates are green, click on a green date to see the length of stay available and prices to the side. A deposit can be paid on line and the remainder via bank transfer if less than 6 weeks to your stay.

2.In the event of a cancellation by you, your money minus £50 will be returned if it's more than 6 weeks to your stay. The full amount is due if you cancel within the final 6 weeks.

3. We will hold your booking for 7 days awaiting deposit and booking form if you contact me to do the booking manually.

 

4. Complete the booking form and send your non refundable deposit of £50 per week or short break back via email and paypal or by letter and cheque the address is on the ‘contact us’ page.

Payments can also be sent via bank transfer.

bottom of page